Nobody should have to deal with a bad connection on their vacation—that’s just so wrong! Many hotels and resorts have learnt this the hard way. Guests nowadays expect hotels to have flawless internet access. The stakes are high. Nobody wants to deal with a dodgy connection, whether they’re working or just having a bit of downtime. You need to sort it out to improve mobile signal strength and keep your guests happy.

As a hotel owner, you’d benefit big time, and your guests? They’ll love you for it. Today’s travellers expect fast internet for everything: streaming, video calls, you name it. If your guests can’t get a stable signal, their stay is ruined, and so is your reputation. Hence, you need to find a solid solution. With perfect connectivity, you’ll avoid any signal drops, and guests will keep coming back every time.

In this article, we’re going to talk about why hotels can’t sleep on mobile connectivity. We’ll discuss how guest expectations are changing, why a reliable connection is now essential, and also how improving mobile signal strength can help you boost guest satisfaction and keep them coming back.

How Bad Mobile Signal in Your Hotel Hurts Your Reputation

A guest sitting in his room looking frustrated and upset, struggling with poor connectivity as he tries to make a call or access the internet.

The realisation that good connection is essential in hotels is eye-opening to anyone in hospitality. Guests expect fast, dependable internet. Whether they’re working remotely or catching up with family, hotel connection has become a basic need. No one should have to deal with a bad mobile signal in a hotel. Not during their vacation. Absolutely not!

When guests can’t rely on your hotel’s signal, things go downhill fast. They can’t watch Netflix, FaceTime their fam, or even check social media. They’ll get annoyed, maybe leave a bad review, or worse, not come back. That’s certainly not what you want. A bad mobile signal in your hotel can chase guests off and tank your reputation. People wanna stay connected on vacation, so you need to keep that signal strong.

To keep guests happy, you need to improve mobile signal strength across your hotel. A signal booster is your best bet.

Beware that you don’t always know which network your guests are on, so you need to cover all your bases. Vodafone? There’s a signal booster for Vodafone. O2? No worries, you’ve got many option for O2 boosters too. EE? Our EE signal boosters are top-notch; they’ll sort that out with no problem. Or, you could just grab a multi-network signal booster that supports all of them at once if your guests are all over the place with different carriers. Easy, right? With a small investment like this, you’re setting yourself up for better reviews, happier guests, and a stronger reputation.

Improve Mobile Signal Strength at Your Hotel, Save Your Reputation

a-hotel-mobile-booster-at-the-lobby

Signal boosters are pretty much the secret to boosting the mobile signal in your hotel. So, let us show you how they work. Mobile signal boosters grab weak signals from nearby towers, pump them up, and send them back out across the building.

You’ll likely need both 4G signal boosters and 5G signal boosters for your hotel. 4G is still king, handling most of the traffic, but 5G’s catching up with way faster speeds and lower latency. 5G signal boosters are increasingly important as the demand for high-speed data grows, and a lot of guests might be using mobile hotspots or need to work while travelling, so it is a big deal. However, not everyone is rocking a 5G phone yet, so 4G signal boosters are still a must.

Last thing, where you place the booster matters a lot. Proper placement can make or break the connection. We’ll dive into that in the next section, but just know it’s super important to get it right. How to improve guest experience in your hotel basically starts with making sure they’re always connected.

Best Spots To Place Signal Boosters In Your Hotel

So, you’ve got your booster; that’s an amazing start. Now you really want to read this properly, because one wrong move and all that effort? Straight in the bin. Placement isn’t just a detail. It is the detail. It’s how you really improve mobile signal strength and get the most from your hotel mobile booster.

Below are the spots that tend to work best. After that, we’ll cover where “not” to put your signal booster. Again, it’s all part of knowing how to improve hotel connectivity most smartly.

Best Spots to Place a Signal Booster

co-working area in a hotel with mobile signal booster

  • Near windows—Signal boosters pull signals from outside, so sticking one near a window gives it a clearer path to catch signals from the tower. This makes it much easier to spread that signal throughout the room.
  • On the top floor – The higher up you place it, the better shot it has. Fewer walls, less mess, and a way better chance of catching a clean signal, especially if coverage’s a bit patchy down low.
  • Central hallway ceilings – Putting the antenna smack in the middle of a long hallway lets the signal spread out both ways. It hits more rooms without fading halfway through. Super useful in big hotels.
  • Behind the front desk—The lobby is where it all kicks off: check-ins, calls, and booking cabs. So, placing a booster there keeps everything running smoothly from the start.
  • Guest lounges or co-working areas—These spots need solid coverage since guests often hang out there to stream, Zoom, or catch up on work during their downtime.
  • Poolside walls or outdoor patios—Don’t forget about the outdoors! Guests want full bars while sunbathing, scrolling, or FaceTiming by the pool.
  • Conference rooms or event spaces—Business guests hate nothing more than a bad mobile signal. Improved mobile signal strength keeps meetings, conferences, and events running smoothly.
  • Fitness centres or spas—Guests are always streaming music and videos or taking calls while working out or chilling at the spa. Make sure these spots are covered, too.
  • Underground levels—Basements and underground car parks usually have zero signal. A booster here stops guests from being completely cut off. (Read more about how to stay connected underground.)

Avoidable Spots to Place a Signal Booster

electrical room in a hotel with equipment that may interfere with overall connection quality throughout the property

  • Behind metal objects—Metal shelves, cabinets, or walls mess with signals and mess up the booster. Thus, keep antennas clear of big metal stuff.
  • In electrical rooms—Electrical stuff can also mess with the signal. These rooms kill booster performance, so avoid mounting anything inside.
  • Inside elevators—Elevator shafts are total dead zones. Signals can’t get in or out, so don’t bother putting boosters there.
  • Too close to Wi-Fi routers—Putting boosters too close to routers disrupts the signals. Just give them some space to work properly.
  • Cramped storage areas—These spots don’t do much for guests, have blocked walls, and end up wasting coverage. It’s better to put the hotel mobile booster where people actually hang out.
  • Near microwaves or heavy appliances—Microwaves and appliances like that interfere with the signal. Keep some distance between them and the booster.

Bottom line: nail the placement, and you’re halfway to a full-bar signal. You can also check our installation guide for more…

Mobile Booster UK offers everything you need to make your hotel a 7-star destination in connectivity. With the right signal booster, you can improve mobile signal strength across your entire property, keeping your guests satisfied and ready to come back and leaving good feedback.